Help! Semc did it again


#1

So, I am a sea player. When 5v5 rank came out, I was given t10 gold, idk why they did it because I played only few 5v5 casuals and my 3v3 rank was about t5 only. So, I could not play 5v5 rank anymore and hence my rank started decaying. But, after the season restart few days back, they gave me 3119 elo again. I complaint about it to semc earlier but they did nothing. So, can anyone give some link as to where I should complain semc about it to fix the problem.
Thanks


This was from previous season.


#2

https://superevil.zendesk.com/hc/en-us/requests/new

hope you get a resolution!


#3

I did complain earlier but thanks dude


#4

Tbh if I got given t10 I wouldn’t complain… but I can understand if there’s no way you’re gonna get wins you don’t wanna be there.


#5

Wait til season ends and get the shiny Gold T10 trophy for ONE season, and then have it go back to T5 trophies. Confuse everyone. :smile:

In all seriousness though that really sucks. You can’t play without everyone downvoting you into LPQ…


#6

I shared your post and player info with SEMC … I’ll let you know when I hear back from them.


#7

Thanks for the help. I did complain today but they said the elo could not be changed due to their policy.
Honestly,I don’t care about my rank because I only play brawl modes. But, I got to be the top player in SEA currently. I am getting a lot of friend requests and I think I will get trolled so I don’t know what to do now.


#8

Great “customer service” comedy right there…

Dude seeking help: “My ELO is way too high due to a confirmed bug. It ruins the game for everyone involved. Please fix this.”

“customer service”: “Hello, valued customer. This is a copy-pasta reply. Obviously it would make sense to lower your ELO, which no one would ask for outside of a legit complaint, but LOLOLOL whatever. Thank you for your continued monetary support!”