Ok I just want to make a comment on one thing mentioned there, and I suppose it links to most of it.
SEMC don’t want to listen because people are being ridiculous nowadays
I don’t think the community members are being ridiculous. I mean, of course, I wouldn’t be surprised if there are people demanding way too much of the devs, but these are individuals, not the majority of the community. The problem is more that the demands are split. Part of the community is asking for new heroes and skins asap, others are demanding bug + lag fixes, yet more people want UI improvements. All of these groups are vocal, and so what SEMC (and the community) sees is this mass of requests, and therefore it seems like we’re demanding too much, and also makes the community seem more toxic.